At Chubby's 22, we take great pride in providing exceptional, professional service to meet your needs. To continue delivering top-quality experiences, we must ensure that our business processes reflect fairness and efficiency for both parties.
 
Effective immediately, the following payment terms apply to all service appointments:

1. Payment Policy:
   
   Deposit Requirement: A 50% deposit is required to secure any service appointment with Chubby's 22. This deposit ensures your place on our schedule and allows us to prepare adequately for your service. Without the deposit, your appointment will be forfeited, and the reserved time will be released to another client.
   
   Remaining Balance: The service fee balance is due on the day of service. Failure to pay the remaining balance on time will result in a $25 inconvenience fee added to the total, plus a $10 per day accrual fee for each day the balance remains unpaid.
   
   Collections: If full payment is not received within 30 days of the service date, Chubby's 22 reserves the right to pursue legal action to collect the outstanding debt. The client will be responsible for any additional collection costs or legal fees incurred.

 
2. Cancellation & Rescheduling Policy:

We understand that schedules change. The following cancellation terms apply:

• Cancellations made 48 hours before the scheduled appointment: the deposit will be applied as credit toward a future booking.

• Cancellations made within 24-48 hours of the scheduled appointment: a 50% cancellation fee will be assessed; the remainder of the deposit will be applied as a credit.

• Cancellations made less than 24 hours before the scheduled appointment or No-Shows: the full deposit is non-refundable.

• Rescheduling requests made at least 48 hours in advance are accommodated at no charge, subject to availability.

To cancel or reschedule, contact us by phone, email, or text at the information listed at the bottom of this page.
 
3. Scope of Service & Liability Disclaimer
Chubby's 22 and its independent contractors perform services as described in the agreed-upon service plan. The following limitations apply:
 

• Chubby's 22 is not liable for pre-existing damage, wear, or defects to any property present before service begins.

• Chubby's 22 is not liable for loss or damage to items not disclosed to our team before the service date.

• Chubby's 22 is not liable for damage resulting from client-directed work, meaning tasks specifically requested by the client that fall outside our standard service scope.

• Fragile, valuable, or irreplaceable items (e.g., antiques, heirlooms, electronics) should be secured or disclosed before service. Chubby's 22 is not responsible for items broken during service if they were not disclosed or properly secured.

• In the event of damage caused by our team's negligence, claims must be . Chubby's 22 will review all claims in good faith.

 
By booking a service with Chubby's 22, the client acknowledges and agrees to the terms in this section.
 
4. Referral Coordination Policy
When a client requires a hard-to-find item, specialty product, or specific resource that is not readily available through standard means, Chubby's 22 will source it on the client's behalf. The referral coordination covers the time, research, coordination, and effort required to locate and secure the item or resource.
 

• The referral coordination fee amount is agreed upon with the client in writing before any sourcing activity.

• The referral coordination fee is separate from and in addition to the cost of the item or service sourced.

• Chubby's 22 does not guarantee the availability of any specific item or resource. If sourcing is unsuccessful, no finder's fee will be charged.

 
5. Independent Contractor Notice
Chubby's 22 operates as a coordination and concierge network. Vetted independent contractors and small business partners perform many services. These individuals are not employees of Chubby's 22. Chubby's 22 coordinates, schedules, and oversees the quality of work but does not assume employer liability for the contractors' independent actions beyond what is agreed upon in the service agreement.
 
6. Contact Information
For questions about these policies, to cancel or reschedule, or to file a service claim, please contact:
 
Chubby's 22 LLC
701 Green Valley Road, Suite 100, Greensboro, NC 27410
Phone: (336) 253-8322
Email: robin@chubbys22.com
Operations Manager (Taylor Brown): (336) 777-2306  taylorb@chubbys22.com
Website: www.chubbys22.com
 
© 2026 Chubby's 22 LLC. All rights reserved. Policies are subject to change with notice.